The Intelligent Organization™ · Domain

Technology

Build the architecture, platforms, integration, automation, and resilience required for reliable operations.

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Understand the Technology domain

The Technology domain’s operating logic, five capabilities, boundaries, maturity, and evidence.

Five capabilities

Shape technology choices so systems, platforms, data, security, vendors, and AI solutions fit together and support enterprise priorities.

Provide reliable, approved, supported, and fit-for-purpose technology platforms for work, data, automation, AI, collaboration, and operations.

Connect systems, platforms, data, workflows, automations, and AI solutions so work and information can move reliably across the organization.

Use approved technology to reduce manual work, improve consistency, reduce errors, and support better ways of working.

Keep critical technology, data, automations, AI solutions, and digital services secure, available, recoverable, and reliable.

Put the guidance to use

Use the maturity assessment to establish an evidence-based baseline. Then return to the guides where you need more detail.

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